Our Team

With a unique blend of financial expertise and hands-on retail leadership, Betty laid the foundation for Purchasing Power Plus (PPP) with vision, heart, and a deep understanding of what hospital gift shops truly need to succeed. Her professional background includes over 15 years in finance and accounting, combined with extensive experience in the retail industry — a rare pairing that gave her both operational discipline and creative insight. As the first paid manager of The Toledo Hospital Gift Shop, Betty transformed the shop’s performance — increasing annual profits from $200,000 to over $900,000. She successfully led a team of 10 staff members and 30 volunteers, proving that strong leadership, smart merchandising, and community engagement could elevate even the most traditional retail settings. It was during her time as a gift shop manager that Betty became intrigued by the potential of buying networks. She saw firsthand the value of connection — not just to better pricing, but to ideas, shared challenges, and peer-to-peer support. Inspired by this vision, she partnered with like-minded leaders to co-found Purchasing Power Plus, all while continuing to lead her own store. Decades later, Betty’s entrepreneurial spirit and deep love for the retail community continue to inspire everything we do. Her passion for collaboration, generosity of knowledge, and enduring belief in the power of collective growth are cornerstones of PPP’s culture — and always will be.

Carrie joined Purchasing Power Plus in 2000 and has spent the last two and a half decades helping shape it into the purpose-driven, relationship-centered buying network it is today. With a background in sales, marketing, and communications — and a BA in English from the University of Toledo — she brings a thoughtful balance of creativity, strategy, and clarity to her role as President. Carrie began her career as a district sales manager before moving into brand marketing and public relations. At PPP, she has helped shape the organization's direction and voice — developing key programs, leading operations, and fostering a buying network built on purpose, connection, and shared success. Her work touches every part of the business: planning high-impact events, negotiating exclusive vendor incentives, guiding editorial content for store members, and introducing new initiatives that respond to the real needs of independent hospital and pharmacy retailers. She is the driving force behind Retail with Purpose, a nationwide program designed to educate, inspire, and connect retailers across the PPP network. Carrie leads with a deep commitment to both retail members and vendor partners — understanding that real progress comes from strong relationships, transparency, and a community-centered approach. Whether she’s helping stores discover new products or working with vendors to navigate this unique channel, she brings warmth, insight, and vision to the table. Under her leadership, PPP continues to grow as a dynamic, purpose-driven network where independent retailers and vendor partners thrive — together.

Daniel joined Purchasing Power Plus (PPP) in 2014, bringing with him a diverse professional background and a deep commitment to people-first leadership. A published honors graduate of the University of Central Florida, Daniel holds a Master’s Degree from the College of Health and Public Affairs. His career path has ranged from restaurant general management to clinical work as a social worker within hospital and community health settings — a trajectory that’s sharpened both his strategic thinking and his intuitive understanding of human connection. At PPP, Daniel plays a key leadership role in vendor relations, membership growth, and strategic partnerships. He approaches every relationship — whether with a retail buyer or vendor partner — with curiosity, empathy, and follow-through. His ability to meet people where they are, ask the right questions, and create alignment across the board has made him an invaluable resource to the PPP retail community. Daniel is passionate about building a stronger, more connected retail community — one that celebrates collaboration, shared wins, and sustainable growth. He’s especially focused on helping vendors navigate the unique landscape of hospital and pharmacy gift shops and ensuring buyers feel seen, supported, and empowered.

Since 2000, Randa has been a steady, solutions-focused force behind the day-to-day operations at Purchasing Power Plus. She joined the organization shortly after graduating from the University of Toledo and has played a vital role in building the systems and structure that support our growing retail community. Before PPP, Randa spent four years as the Visual Merchandise Coordinator for The Toledo Hospital Gift Shop, where she developed a strong foundation in retail presentation and a firsthand understanding of what makes hospital gift spaces function successfully. At PPP, Randa oversees the systems and services that shape the member and vendor experience. From onboarding and internal communications to program execution and logistics, she ensures that behind-the-scenes operations align with the organization’s forward-facing mission. Her collaborative, team-centered leadership style brings consistency, calm, and clarity to every touchpoint. Randa is deeply committed to strengthening the PPP community by fostering a dependable, well-coordinated environment where Retail Members and Vendor Partners alike feel supported and connected. Whether solving challenges or streamlining processes, she brings care, thoughtfulness, and follow-through to everything she does.

Susan joined Purchasing Power Plus with a deep understanding of what it means to be a retailer in the hospital gift space — because she’s been one. As a longtime manager of the Miami Valley Hospital Gift Shop in Ohio and a former PPP Retail Member herself, Susan brings both lived experience and genuine empathy to her role as Director of Retail Community Engagement. With decades of hands-on retail experience, Susan knows the real-world challenges and opportunities that come with managing a gift shop in a healthcare setting. Her warmth, insight, and passion for supporting independent retailers make her a trusted resource across our community. In her role, Susan is focused on two things: helping our existing Retail Members feel supported, informed, and connected — and growing our membership by introducing more stores to the value of being part of PPP. Whether she’s guiding a new shop through their first order or checking in with a longtime member, Susan leads with care and a strong belief in the power of shared knowledge and relationships. We’re proud to have her on the team as we continue to strengthen and expand our vibrant, purpose-driven retail community.